FAQ

FAQFrequently Asked questions inquire


This is an online event. You do not have to travel to any specific location. You can participate from anywhere where you have internet access.
This event is built for Canteen Customer Service Managers and anyone who owns relationships with our clients—the individuals responsible for delivering on our promise, building trust, and driving long-term value.
Yes. Registration is free and easy. Simply click ‘Register’ and fill in your details to save your spot.
Registration is required to access all booths, presentations, and recordings. All registered attendees can access the conference up to 30 days after the event ends.
You are not required to attend the full event.
We understand that your time is valuable and schedules may vary. Ignite: Taking Customer Service to the Next Level is designed to be flexible and accessible:
• Attend the sessions most relevant to you.
You can build your own experience by joining live sessions that fit your interests or role.
• Join when you can.
Whether you can attend one session or several, your participation is welcome and appreciated.
• Watch on-demand later.
Many sessions will be recorded and made available after the event, so you can catch up at your convenience. Our goal is to provide tools, insights, and inspiration that support your success—on your time.
No. You do not need to download or install any software to participate. You only need to have a stable internet connection.
All Canteen associates are welcome to attend. Please ensure that your managers are notified and have given permission for you to attend.